Authentication Log Report

Authentication Log Report

๐Ÿ“„ What is an Authentication Log Report?

The Authentication Log Report works with the RCare Mobile app to provide IT staff with detailed insights into connectivity, access point hopping, and user activity. It serves as a health report for phone connectivity and is a valuable troubleshooting tool for manufacturers and distributors.

๐Ÿ› ๏ธ How to Run the Authentication Log Report

  1. From the RCare Web interface, click Reports in the main menu to open the Reports screen.
  2. Click the Authentication Log Report link under Technical Reports.
  3. Select values for the parameters, such as a specific user and device, or choose โ€œanyโ€ to include all. Also select a Date Range.
  4. Click Generate Report, Generate PDF, or Generate CSV to run the report in your preferred format.




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