Frequent Caller Report

Frequent Caller Report

📞 What is the Frequent Caller Report?

The Frequent Caller Report sorts accounts by the number of calls made during a selected date range. It helps caregivers identify potential health or safety concerns with specific residents and supports staffing decisions when multiple frequent callers are present.

🛠️ How to Run the Frequent Caller Report

  1. From the RCare web interface, click Reports in the main menu to open the Reports screen.
  2. Click the Frequent Caller Report link in the Administrative Reports list.
  3. Select parameters: groups to include (data will be combined) and date range.
  4. Click Generate Report, Generate PDF, or Generate CSV to run the report.




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