Incident Exception Report
🚨 What is an Incident Exception Report?
The Incident Exception Report is a Resident Incident Details Report that only shows incidents with response times exceeding a specified number of minutes. It helps focus on incidents with delays that may require attention.
Each incident includes: call start time, duration, trigger device, and reset device. The report can be sorted by resident name, time of day, or response time duration.
🛠️ How to Run an Incident Exception Report
- From the RCare web interface, click Reports in the main menu to open the Reports screen.
- Click the Incident Exception Report link in the Administrative Reports list.
- Select parameters: groups to include (data will be combined), time limit for incidents, date range, and sort order.
- Click Generate Report, Generate PDF, or Generate CSV to run the report.
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