How to Receive a Message on the Caregiver Console

How to Receive a Message on the Caregiver Console

📥 How to Receive a Message on the Caregiver Console

What is a Message? Staff can send text messages to each other using the RCare Mobile app. Messaging works with staff who are currently logged in.

How to Receive a Message:

  1. The Caregiver Console will beep, and a red number appears near the Messaging button, indicating how many new messages you have.
  2. Click the Messaging button to open the Messages screen.
  3. If a co-worker has sent a new message, their Message button will be red. Click it to open the Chat screen.
  4. View the new message and message history at the top. Type your response in the Chat Message textbox at the bottom.




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