How to Add an Account

How to Add an Account

👤 What are Accounts?

Accounts: Store resident information (e.g., name, room number) and associated devices like pull cords, pendants, and sensors.

There are also non-resident accounts for common areas or grouped sensors (e.g., all smoke detectors).

Note: All transmitting and passive devices must be assigned to an account to send alerts to caregivers.

Important: Before adding an account, ensure a Group (Notification Group) has been created. Every account must belong to a Group.

🛠️ How to Add an Account

  1. Log in to the RCare web interface.
  2. Click Accounts in the main menu.
  3. On the Accounts screen, click Add New Account.
  4. On the Add New Account screen, enter the account information.
  5. Click Save Changes at the bottom.

đź“‹ Account Fields

  • Name: For resident accounts, use the resident’s name (last name first). For others, use a descriptive name.
  • Address: Room number or location (e.g., Room 103, Community Room).
  • Group: Controls how notifications are handled. Choose the correct group.
  • Test Made Group: Used for troubleshooting only. Disregard.
  • Time Schedule: Optional. Allows account activation during specific times. Created in the Notifications tab.
  • Dialer & Room Call-in: Set during installation based on phone service provider.



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