How to Edit or Delete an Account

How to Edit or Delete an Account

📝 How to Edit an Account

  1. Log in to the RCare web interface.
  2. Click Accounts in the main menu to view the list of accounts.
  3. Click on the account name you want to edit to open its details.
  4. Make the necessary changes, then click Save Changes to apply them, or Cancel to exit without saving.
  5. Note: Most fields are not edited by caregiving staff. Typically, only the name is changed when residents move rooms. Devices and dome lights can also be added from this screen.

🗑️ How to Delete an Account

  1. Log in to the RCare web interface.
  2. Click Accounts in the main menu to view the list of accounts.
  3. Click on the account name you want to delete to open its details.
  4. Click Delete Account to remove the account, or Cancel to exit without deleting.




    • Related Articles

    • How to Edit or Delete a Device

      ? What are Devices? Resident Devices: Transmitting devices used by residents to call for assistance, such as pull cords, push buttons, or pendants. Passive Devices: Sensors like smoke detectors, contact sensors, or motion sensors that send ...

    • How to Edit and/or Delete a Timed Reminder

      ⏰ What is a Timed Reminder? Timed Reminder: A scheduled alert that automatically generates an incident for a resident at a specific day and time each week, such as for a bed turn or other care task. ?️ How to Edit or Delete a Timed Reminder From the ...

    • How to View or Edit an Incident

      ? What are Incidents? Every time a resident calls for help using a device (e.g., push button, pull cord), a signal is sent to the nurse call system and an incident record is created. A notification is then sent to caregivers. Incident Status: ...

    • How to Add an Account

      ? What are Accounts? Accounts: Store resident information (e.g., name, room number) and associated devices like pull cords, pendants, and sensors. There are also non-resident accounts for common areas or grouped sensors (e.g., all smoke detectors). ...

    • ELDR Call Tree and Support Information